Dear customer, 

we offering you various payment methods to choose from. 

 

Pre-Payment:

After selecting the item you want to purchase, go to your shopping basket, just choose  „pre-payment“ as payment term.You will receive with your order confirmation  an invoice with international bank account informations from Monowalker Design.With this bank information you can arrange a wire from your personal bank account. On our side we will receive your order and will make a reservation on this product for 10 days until receiving your payment. After receiving your payment we will deliver your purchase. Please note: Bank service charges of the (foreign) sender bank belong to the sender. Bank service charges of our bank belongs to us.

Countries: worlwide 

 

SOFORT Banking

With SOFORT banking online shopping payments has never been easier! You can use your own online banking login details – convenient and secure. And thanks to the transaction confirmation your order can be processed immediately.

How it works:

  1. By chosing “Sofort banking”, you will be asked for your country code and bank`s sorts code that will carry out the transfer.
  2. Now you are in the login section of the secure payment form. Log in with your own personal online banking login details. The information will be sent to your bank in an encrypted form.
  3. You will be asked for a TAN. Each TAN can be used only once and for your security cannot be entered a second time.
  4. You will now receive a summary of your “Sofort banking” transfer and an order confirmation automatically generated from our online shop system.. This gives you all information about your purchase in one place.

 

FAQ:

What is SOFORT banking and how does it works ?

SOFORT banking is an online direct payment method and works on the basis of tried-and-tested online banking. The big advantage is: You don't need to register or open a virtual account, known as a wallet. It is an immediate and direct transfer of funds. Customers who select SOFORT Überweisung as their preferred method of payment for an online purchase will be directed straight to the secure sofort.com payment form. All transfer data is carried over automatically so that you only need to enter your bank's sort code along with your usual online banking login details and finally the confirmation code in order to authorise the transfer. All information delivered to your bank in an encrypted form. We as manufacturer and  online merchant receive confirmation of the transfer order in real time and can dispatch the goods promptly after receiving your payment.

 

What advantages do I have from paying with SOFORT banking ?

You have a lot of advantages. In particular, you can expect faster delivery of the goods you order in our online store, because we receive confirmation of the transaction immediately after you set up the transfer order, so we can dispatch merchandise very quickly. With SOFORT banking you don't need to register. You don't require a credit card, learn new passwords, or go to the effort of keeping a virtual bank account, such as a wallet. Thanks to the two-stage authentication procedure (with PIN and TAN) using SOFORT banking is more secure than paying with a credit card or eWallet. Additionally, you have the advantage of not needing to type in information a second time, which is potentially a source of error. All payment information that the bank requires for the transfer is already there. That's what makes this payment method so convenient.

 

Do I have to register in order to use SOFORT banking?

No. With SOFORT Überweisung, you can make payments easily and securely without registering. All you need is an online banking account with PIN and TAN procedure or a HBCI card.

 

How is SOFORT banking different from eWallets like PayPal ?

PayPal is what's known as an eWallet, an electronic purse. Users must transfer money first to the PayPal account or set up a direct debit order from their bank account or credit card. SOFORT banking, however, doesn't require such detours, because it works on the basis of recognised online banking. You don't have to go to the effort of registering or setting up a virtual account. This means there's no need for additional bookkeeping. Your online banking login details like PIN and your TAN are all that you need for online shopping.

 

In what countries is SOFORT banking possible?

We are offering this payment method for:

Austria, Begium, France, Germany, Hungary, Italy, Netherland and Spain. In August 2014 we – Monowalker Design- will offer this service for UK, Poland and Switzerland too.

 

Can I cancel a payment that I´ve made with SOFORT banking ?

No. Cancellation of a transfer is no longer possible once the bank has taken receipt of the transfer order. If goods are returned properly, the merchant will refund your money.

 

How do I get money back if I return goods ?

If you send goods back after purchase, the return and refund process is the same as with other payment methods. We will refund the money back to your bank account if the product is unused.

 

PayPal 

...is an international e-commerce business allowing payments and money transfers to be made through the Internet from your PayPal account to our business PayPal account.

Countries: We are offering PayPal for customers worldwide.

 

If you have not yet a PayPal account, visit https://www.paypal.com :

Opening a basic PayPal account is free, you do not need a special technology nor a business license to send/receive money through PayPal. The only requirements are


1. A valid email address. 
2. A valid credit card or bank account.

 

You can transfer money and make payments through PayPal by using your credit card 
Or by providing your personal bank account information, and transferring money directly from your bank account to PayPal.

Paying with PayPal in our Monowalker webshop is easy. After selecting the item you want to purchase, go to your shopping basket, just choose PayPal as payment term, login with your email address and password and confirm invoice amount. We deliver, so far your chosen product is in stock. 

 

Cash on delivery

Cash on Delivery (COD), sometimes called Collect on Delivery, is the sale of goods by mail order where payment is made on delivery rather than in advance. We are sorry, but  we can offer this service only for Germany. 

 

 

 

 

 

 

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